We have multiple warehouses across the globe and provide fast local shipping to the following countries:

• United States (USA)
• Australia (AU)
• Canada (CA)
• United Kingdom (UK)
• New Zealand (NZ)

We offer FREE shipping on all orders over $100+ USD. For orders under this amount, we charge the following shipping fees based on your location (prices in local currency):

• USA: $15 under $100
• Australia: $25 under $150
• Canada: $20 under $150
• United Kingdom: £10 under £100
• New Zealand: $25 under $150

Once you have approved your artwork proof and completed payment, your order will be fulfilled within 3 business days, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

• USA: 5-8 business days
• Australia: 5-8 business days
• Canada: 7-10 business days
• UK: 3-5 business days
• NZ: 7-10 business days

Note: Most portraits are delivered within 1-2 weeks from the order date, depending on how many artwork revisions are requested. On the product page, an estimated delivery date is shown just below the 'Add to Cart' button.

Currently, we do not offer express shipping for our custom portraits.

Our 'Skip the Queue' product add-on speeds up your artwork creation and moves your order to the front of the queue for our artists to begin working on. It does not increase the courier's speed or shipping time.

We currently do not offer local pickups for any orders. We will deliver your order directly to the shipping address you've provided.

Unfortunately, we don’t offer gift wrapping for our portraits to avoid damage in shipment. However, if you are located in the US, you can add a gift note with your order.